Effective date: October 16, 2026
This Privacy Policy explains how The Shop South (“The Shop South,” “we,” “us,” or “our”) collects, uses, and shares information when you visit theshopsouth.com (the “Site”), contact us, join our email list, or buy from us. By using the Site, you agree to the practices described here.
Information We Collect
Information you give us. When you join our email list, send us a message, ask about selling a piece or a collection, create an account, or place an order, we collect what you provide, such as your name, email address, phone number, shipping and billing address, the details of your inquiry, and any photos or descriptions you send about items.
Order and payment information. When you buy from us, we keep a record of what you purchased and where it ships. Payments are handled by third-party payment processors. We do not store full payment card numbers on our servers.
Information collected automatically. When you browse the Site, we and our service providers automatically collect certain technical information, such as your IP address, browser and device type, pages viewed, referring pages, and the date and time of your visit. We collect this using cookies, pixels, server logs, and similar technologies.
How We Use Information
- To respond to your questions and to inquiries about buying, selling, or sourcing items
- To process, ship, and support orders, including returns
- To send you emails about new arrivals and updates when you have signed up for them
- To operate, secure, and improve the Site, including preventing fraud, spam, and abuse
- To understand how visitors use the Site so we can make it better
- To meet our legal, tax, and accounting obligations
Cookies and Analytics
We use cookies that are necessary for the Site to work (for example, to keep items in your cart and to keep the Site secure) and cookies that help us understand how the Site is used. We use Google Analytics and Google Tag Manager to measure traffic and usage. You can learn how Google uses this data at policies.google.com/technologies/partner-sites, and you can opt out with the Google Analytics opt-out browser add-on. Most browsers also let you block or delete cookies; if you do, some parts of the Site may not work properly.
How We Share Information
We do not sell your personal information, and we do not share it for cross-context behavioral advertising. We share information only as needed to run our business, including with:
- Service providers that host and secure the Site, process payments, ship orders, send email, and provide analytics, who may use the information only to perform services for us
- Shipping carriers and freight companies, so they can deliver your order
- Professional advisors, such as accountants and attorneys
- Law enforcement or others when required by law, or to protect our rights, our customers, or the public
- A buyer or successor if our business is sold, merged, or reorganized
Email Communications
If you join our email list, we will email you about new arrivals and related news. Every marketing email includes an unsubscribe link, and you can opt out at any time. Even if you opt out, we may still send messages about an order or inquiry you started.
Data Retention and Security
We keep personal information for as long as we need it for the purposes described in this policy, including to meet legal, tax, and accounting requirements. We use reasonable administrative, technical, and physical safeguards to protect information, but no website or method of transmission is completely secure.
Your Choices and Rights
You can ask us to access, correct, or delete the personal information we hold about you, or to stop sending you marketing emails. Depending on where you live, you may have additional rights under state law. To make a request, contact us using the form on our Contact page. We may need to verify your identity before acting on a request, and we will not discriminate against you for exercising your rights.
Children’s Privacy
The Site is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, please contact us and we will delete it.
Third-Party Links
The Site may link to other websites and social media pages, such as Instagram and Facebook. We are not responsible for the privacy practices of those sites, and we encourage you to review their policies.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will change the effective date at the top of this page. Your continued use of the Site after an update means you accept the revised policy.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please reach out through our Contact page. The Shop South is based in Delray Beach, Florida, USA.